Privacy Policy bersatu888 — Our Commitment to Protecting Your Data

1Introduction

This Privacy Policy describes our data protection practices bersatu888 — a trusted online Sports Betting and casino platform serving hundreds of thousands of members across Malaysia. We are committed to handling the personal information you provide us with responsibility, transparency, and in full compliance with applicable Malaysian law, including the Personal Data Protection Act 2010 (PDPA).

As the platform you trust for betting on Malaysia Super League, EPL, badminton, slots, Live Casino, and a wide range of other sports, bersatu888 understands how important your trust is. Privacy is not merely a legal obligation for us — it is the foundation of our relationship with every member. Every decision we make regarding data handling always prioritises your interests and security.

This Policy applies to all information collected through the bersatu888.biz website, the bersatu888 mobile app, and any direct interactions with our team via live chat, email, or other communication channels.

2Personal Data We Collect

Bersatu888 collects your personal data only when necessary and for legitimate purposes. The following are the categories of data we collect:

We do not collect sensitive data categories such as medical information, political views, or biometric data unless specifically required for identity verification purposes as prescribed by law.

3How We Use Your Personal Data

Bersatu888 uses collected personal data solely for legitimate purposes directly related to the services we offer to Malaysian members. The following are the primary purposes for which your data is used:

• Creating, verifying, and managing your bersatu888 member account.
• Processing deposits and withdrawals via approved Malaysian payment methods including Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX.
• Verifying your identity to meet Know Your Customer (KYC) and Anti-Money Laundering (AML) legal requirements.
• Sending important account information, transaction notifications, and service updates via email or SMS.
• Providing effective and responsive customer support services via live chat and email.
• Detecting and preventing fraud, unauthorised access, and illegal activity on the platform.
• Continuously improving the user experience and quality of bersatu888's services.
• Sending promotional information and special offers — only if you have consented to receive them.

Bersatu888 will not use your personal data for any purpose other than those stated above without first obtaining your consent. We do not carry out automated profiling that materially affects your rights as a member.

4Data Sharing with Third Parties

Bersatu888 does not sell, rent, or commercialise member personal data to any third party. However, in certain limited circumstances, we may need to share your data with the following parties:

• Payment service providers: Transaction details that need to be shared with payment processors such as Touch 'n Go, GrabPay, DuitNow, and banks in order to process your deposits and withdrawals.
• Technology service providers: Technical partners who help manage platform infrastructure, secure data storage, and security systems — subject to strict confidentiality agreements.
• Legal authorities: Where required by Malaysian law or upon direction from a competent authority such as the police, courts, or regulatory agencies.
• Identity verification service providers: Approved third parties that assist with KYC verification to ensure platform security and legal compliance.

In all of the above data-sharing scenarios, we ensure that recipients are held to data protection standards equivalent to our own, and that data is shared only to the extent necessary for the relevant purpose.

5Data Security

Protecting your personal data from unauthorised access, loss, or misuse is a core responsibility of bersatu888. We implement comprehensive technical and organisational security measures:

• 256-bit SSL encryption for all data transmitted between your device and bersatu888's servers.
• Passwords are stored using strong hashing algorithms — we ourselves cannot view your password.
• Round-the-clock security monitoring that detects and alerts on any suspicious activity in real time.
• Strict internal access controls — only staff who genuinely need it have access to member data, and all access is logged and audited.
• Server infrastructure protected by enterprise-grade firewalls and intrusion prevention systems (IPS).
• Regular data backups and a disaster recovery plan to ensure continuity of service.
• Regular security audits by independent third parties to identify and address any vulnerabilities.

6Cookies & Tracking Technologies

Bersatu888 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates at its best. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: We collect information about how you use the platform — pages visited, time spent — to help us continuously improve our services.
• Functional Cookies: Saving your preferences such as language, display settings, and other personalisation options for a more tailored experience.
• Analytics Cookies: Helping us understand aggregated, anonymised usage trends for continuous improvement.

You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the bersatu888 platform. For more information on managing cookies, refer to your web browser's documentation.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by bersatu888:

To exercise any of the above rights, please submit a written request to support@bersatu888.biz by stating the right you wish to exercise and providing the required identity verification details. We will respond within 14 business days.

8Data Retention Period

Bersatu888 retains your personal data for as long as necessary to fulfil the original purpose of collection and to comply with our legal obligations. Our retention period guidelines are as follows:

• Active account data: Retained for the duration that your bersatu888 account remains active.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian accounting and tax legal requirements.
• Identity verification data (KYC): Retained for 5 years after account closure in accordance with AML requirements.
• Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
• Data after account closure: Data that is no longer required will be securely deleted or anonymised once the mandatory retention period has ended.

9Children's Privacy

Bersatu888 is a betting platform that strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

Should we discover that we have collected data from someone under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child may have registered an account with bersatu888 are urged to contact us immediately at support@bersatu888.biz.

10Changes to This Privacy Policy

Bersatu888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our service practices, legal requirements, or the latest security technology. When significant changes are made, we will:

• Updating the "Last Updated" date at the top of this page.
• Sending notifications to members via their registered email or in-platform notices.
• Providing a summary of key changes for your convenience.

Continued use of the bersatu888 platform after any updates to the Privacy Policy are published will be considered acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way bersatu888 handles your personal data, please contact our Data Protection Officer through the following channels:

• Email: support@bersatu888.biz
• Live Chat: Available 24/7 on the bersatu888 platform
• Response time: Within 3 business days for privacy-related enquiries